What’s included with your room — and what costs extra
Your room rate at Soho Grand Hotel includes complimentary Wi‑Fi in rooms and public areas and access to basic front‑desk services; a mandatory nightly amenity fee of $39.95 (plus tax) applies and covers extras such as premium Wi‑Fi, 24‑hour concierge, two bottled waters, a welcome glass of champagne, digital newspapers, seasonal bike rentals, fitness center use, and dog‑park access. Other services — valet parking, spa/salon services, meals, room service, and special requests — are charged separately.
In this guide
What your standard room includes
Every booked room comes with standard bedding, daily housekeeping (unless you opt out), complimentary Wi‑Fi in the room and public areas, and basic toiletries. The hotel requires a photo ID and credit card at check‑in.
Check‑in begins at 3:00 PM and check‑out is before 12:00 PM (noon); late check‑in and late check‑out may be available on request and are subject to availability.
- Complimentary Wi‑Fi (in rooms and public areas)
- Daily housekeeping
- Photo ID and credit card required at check‑in
- Standard toiletries
| Common Room Types | Bed |
|---|---|
| Deluxe Room, Corner | 1 King Bed |
| Grand Room, Corner | 1 King Bed |
| Deluxe Suite, 1 Bedroom | 1 King Bed |
Amenity fee: what it pays for (mandatory)
Soho Grand applies a mandatory amenity fee of $39.95 per accommodation, per night (plus tax). The fee is required for each room and covers a set of guest perks rather than being optional add‑on insurance.
Included items listed by the hotel and independent sources are items many travelers expect as extras at boutique hotels; if you need confirmation about a specific inclusion, contact the hotel directly.
- 24‑hour concierge access
- Premium Wi‑Fi (above the complimentary basic Wi‑Fi)
- Two bottled waters and a welcome glass of champagne
- Digital newspapers and seasonal bicycle rentals
- Fitness center use and dog‑park access
| Amenity Fee Covers | Notes |
|---|---|
| 24‑hour concierge | Included |
| Fitness center use (Technogym & Peloton) | Included |
| Seasonal bike rentals | Included |
Dining and room service — what's included vs charged
Soho Grand has several on‑site dining outlets: Grand Bar & Salon (all meal periods), the 24‑hour Soho Diner, and the Club Room (evening live music). Access to the restaurants is included with your stay, but food and drink are charged separately.
The hotel offers in‑room dining from Grand Bar & Salon during scheduled hours; Soho Diner also provides extended‑hour to‑go delivery. Meals, alcohol, and bar tabs are billed to your room or paid directly to the venue.
- Grand Bar & Salon: full menu; reservations via Resy — meals charged separately
- Soho Diner: 24‑hour diner service and Morningside Soho Coffee bar — food/drinks charged separately
- Club Room: cocktails and live jazz (open certain nights) — separate charges apply
- Room service hours: Grand Bar & Salon offers room service (hours vary by day); confirm on arrival
| Venue | Included with stay? | Notes |
|---|---|---|
| Grand Bar & Salon | Access included | Food and drinks charged separately; reservations available |
| Soho Diner | Access included | Open 24 hours; charges for food/drinks |
| Club Room | Access included when open | Evening cover/menus billed separately |
Fitness, pool and spa — what costs extra
The hotel does not have a swimming pool or hot tub. The third‑floor fitness center is available 24 hours and is included through the amenity fee; it features Technogym machines and two Peloton bikes plus a stretching balcony.
There is no on‑site spa. The hotel notes a discount on salon services at a sister property; spa or salon services at external partners are charged separately.
- Fitness center use — covered by the amenity fee
- No on‑site pool or hot tub
- Off‑site salon/spa treatments — charged separately (discounts may apply)
| Facility | On‑site? | Cost to guest |
|---|---|---|
| Fitness center (Technogym, Peloton) | Yes (3rd floor) | Included via amenity fee |
| Swimming pool / hot tub | No | Not available on property |
| Spa / salon services | No | External; charged separately |
Parking, accessibility and special requests
On‑site valet parking is available but is not complimentary; rates and availability change, so confirm current charges with the hotel. The property can also direct you to nearby public garages.
Soho Grand lists wheelchair‑accessible public areas, lowered sinks, grab rails and assistive listening devices. If you need a specific accessible room configuration or mobility equipment, contact the hotel ahead of arrival.
- Valet parking available for a nightly surcharge (not included in room rate or amenity fee)
- Wheelchair‑accessible public facilities and some accessible guest rooms
- Front desk can assist with printing, shipping, and arranging special requests
| Service | Included? |
|---|---|
| Valet parking | No (surcharge) |
| Accessible facilities | Yes (on property) |
| Front‑desk business services (printing) | Available (confirm at desk) |
Families, pets and children's amenities
Soho Grand is a family‑welcoming hotel; children of all ages are accepted and cribs/extra beds for ages 0–2 are available. Dining venues and public spaces are family‑friendly.
The hotel states it is exceptionally pet‑friendly: it accepts pets of any size with no additional pet fees and provides complimentary pet bedding, food/water bowls and a private on‑site dog park. Note that some third‑party listings show conflicting pet fees — the hotel's own policy is no pet fee, so confirm when you book.
- Cribs and extra beds available for infants and toddlers (confirm in advance)
- Pet amenities provided and dog park access (included via amenity fee)
- Family‑friendly dining and kids' menu/highchair options at on‑site restaurants
| Request | Typical handling |
|---|---|
| Crib / rollaway | Available on request (confirm when booking) |
| Pet stay | Hotel policy states no pet fees and complimentary pet amenities |
| Highchair / kids' menu | Available in on‑site dining venues |
Location, transport links and local extras
Soho Grand Hotel is at 310 West Broadway in SoHo, close to Canal Street shopping, Tribeca, Little Italy, and several subway lines. The hotel recommends informing them of your arrival time to avoid issues with late check‑in.
Airport and longer‑distance transport are not included with your room. Valet parking is extra; public transit and ferries are independent of the hotel.
- Nearest subway stops: Spring St and Franklin St (about a short walk); Canal St stations nearby
- Hotel address and main phone: 310 W Broadway, New York, NY 10013; phone listed on the hotel site
- No airport transfer is automatically included with a room — arrange transport separately
| Nearby Point | How to reach |
|---|---|
| Canal Street shopping | Short walk |
| Tribeca / Little Italy | Short walk |
| Hudson River Park | Walkable (hotel info) |
